WhatsApp has announced its new features that aim to make communication between buyers and sellers more efficient and for sellers to reach buyers more easily. The new features will provide great convenience to businesses.
WhatsApp recently backtracked on the privacy agreement, announcing that users who reject the agreement will not be deprived of any features of the application. However, it stated that this permission is required for you to receive personal notifications and product recommendations in your conversations with businesses. WhatsApp has recently brought innovations to the WhatsApp Business interface.
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The new feature of WhatsApp Business aims to increase the efficiency of conversations between medium and large-scale businesses and their customers via WhatsApp. While companies previously sent notifications to their customers within a limited time frame, they will now have a wider range of messages and will be able to inform their customers on different topics. Information about orders and stock status can also be obtained from these notifications.
The quick response feature, which is also used by many e-commerce applications, will also be activated in WhatsApp Business. In this context, users will be provided with a maximum of 10 quick responses, saving them the trouble of typing. The responses to these messages can be set by businesses via their WhatsApp Business API accounts.
WhatsApp's business-focused WhatsApp Business feature is highly appreciated by businesses. Let's see if these features will help WhatsApp heal the wounds it has suffered due to the contract…
Stage Media
05-06-2021 07:13:45